MultiCam Specialist
Diagnostics · Support · Parts

MultiCam (USA) CNC Systems — Specialist Support

Machine down? Get it cutting again — today.

Specialist remote troubleshooting for MultiCam (USA) CNC cutting systems — routers, waterjet, plasma and laser. Built on 35 years of MultiCam field experience. I diagnose the fault and guide your team through the fix by phone, video or screen-share — no waiting for a site visit.

MULTICAM (USA) · ROUTERS · WATERJET · PLASMA · LASER

Pay & book — first hour US$120 Describe your fault first

Secure card payment · US$120 first hour · billed worldwide

STEP 01

Tell me the fault

Pay the first hour to book, or send a quick description first. I’ll come back to arrange a time — usually same day.

STEP 02

We diagnose it together

By phone, video or screen-share. You stay at the machine; I read the symptoms, alarms and parameters and pinpoint the cause.

STEP 03

You’re back cutting

I guide your team through the fix step by step. Where useful, you get a written summary of the fault and resolution.

Pricing

First hour
Minimum charge. Covers initial diagnosis and support, paid in advance to secure your session. Even a quick fix is covered — it keeps me available to take your job on short notice.
US$120
Each additional 15 min
Billed only for time used beyond the first hour, in 15-minute increments. You’re never charged for more than the time we spend.
US$30
On-site attendance
Where a remote fix isn’t possible. Quoted individually by location, machine and scope.
On enquiry
Insurance reports & parts
Independent CNC assessments and written technical reports, plus genuine and compatible spare parts sourced to order.
On enquiry

All prices in US dollars. Australian clients are invoiced in AUD (incl. GST) — please enquire.

Please note: this is a dedicated MultiCam (USA) support service. I don’t take on other machine brands — it’s how I keep the MultiCam expertise sharp.

Ready when you are

Pay & book your first hour

Secure card payment via Stripe. The moment it’s through, your session is booked and I’ll be in touch to arrange a time.

Pay first hour — US$120

Card · Apple Pay · Australian customers can also pay by bank transfer — just ask.

Australian client? You’ll be invoiced in AUD including GST — just get in touch and I’ll sort it.

Rather talk first?

Send a short description of the machine and the fault and I’ll come back to you.

support@cnc101pro.com

Who you’re dealing with

Direct access to a working MultiCam specialist — not a call centre, not a script.

35 years in the CNC industry, devoted to MultiCam (USA) cutting systems — routers, waterjet, plasma and laser — across Australia and internationally. Deep specialist knowledge of MultiCam controllers, parameters and faults: the kind of know-how that gets a machine running again fast, the stuff that isn’t in the manual.

Coming soon · Free early access

CNC101Pro AI — 24/7 instant MultiCam troubleshooting

An AI support assistant trained on decades of real MultiCam fault cases, parameters and fixes. Type in your error or symptom, get an instant first-line diagnosis — any hour, any day.

Join the launch list below. Founding members get free early access and priority support. Tell us your machine so we can tailor it to your setup.

Launch updates only, no spam. In the meantime, keep your machine running with genuine keypad parts & repairs at kdm20g.com.